i ordered a HP OMEN *** gaming pc and the power supply unit is ***W. HP & nvidia recomm...

GetHuman-ndisyaja's Returns and Repairs issue with HP from April 2019

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If you are looking to check your warranty you can use the link to check the warranty on your HP. Just click the link and sign into your HP account. If you are in need of a repair you will need to call HP. First, check your warranty to see if the HP is covered, if not, call in and you may need to pay for the item to be fixed.
The issue in GetHuman-ndisyaja's own words
i ordered a HP OMEN *** gaming pc and the power supply unit is ***W. HP & nvidia recommends ***w power supply to power a computer with nvidia rtx ****ti and i have seen official videos from hp on how to remove and replace the power supply since ***w is not enough to power the desktop. i am even scared of turning it on because of the low power supply. The computer cost me a whooping $**** and is too expensive to just neglect the fact that ***w is not enough. te computer is *day old and i would like it to be changed under warranty to the recommended ***w by hp. **Please assist soon on replacing the ***w power supply. $**** is alot of money to risk on an incorrect power supply for an nvidia rtx ****ti**Computer specifications**OMEN by HP Gaming Desktop Computer, Intel Core i*-****K Processor, NVIDIA GeForce RTX **** Ti ** GB, HyperX ** GB RAM, * TB hard drive, *** GB SSD, Windows ** Home (***-***, Black)*by HP**very expensive machine

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HP

Returns and Repairs issue
Reported by GetHuman-ndisyaja
Apr 20th, 2019 - 2 years ago
Fixed
Seen by 18 customers so far
Similar issue to 13985 others
0 customers following this
Items needed
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Timeline

GetHuman-ndisyaja started working on this issue
Apr 20th, 2019 9:29pm
GetHuman-ndisyaja indicated the issue is not fixed yet.
Apr 21st, 2019 10:13am
GetHuman-ndisyaja indicated the issue is not fixed yet.
Apr 21st, 2019 10:40pm
GetHuman-ndisyaja indicated the issue is not fixed yet.
Apr 23rd, 2019 11:35pm