hi *i got a hp laptop model no **-cc***tx.*at the time i bought this device it was of...

GetHuman2642237's customer service issue with HP from March 2019

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The issue in GetHuman2642237's own words
hi *i got a hp laptop model no **-cc***tx.*at the time i bought this device it was offerd with ms office home and student ****... i got this laptop from a hp authorized outlet in chandigarh , sector-** C, India . i was facing some issue with the device .so i reinstalled the windows and it got resolved . i got my windows activated as i found the product key in the BIOS .... but when i tried to use my office i was not able to do so because it asked for a product key....i used all my accounts and no's but i was not able to sing in to my office account because at the time of purchase the person on the store did used some other account to activate the office....and he didn't even provide me with that account..so her i am stuck in this situation on contacting with Microsoft they told me to contact with hp or the store ...i got this device on ******** and know at present it's ********... all tho i have the bill and all stuff with me but the store wont even recognize me ...neither would i be able to recognize the official there who did this....i need a solution for this as it was authorized store by hp.. i need a solution for this.
i want them to provide me my product key
more than * year, and i rely love the product .... i just want my product key....i just don't want to suffer for the mistake i haven't made and someone ells did .... specially when that person is an official from hp authorized store.
i tried to contact Microsoft
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hp pavillion **-cc***tx
Customer service issue
Reported by GetHuman2642237
Mar 30th, 2019 - 6 mons ago
I have an issue with HP too
Not resolved
Seen by 13 customers so far
Similar issue to 12508 others
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GetHuman2642237 started working on this issue
Mar 30th 6:24pm