I never got any response back. Problem never got fixed. The service is useless. Waste of time.
GetHuman-pmoescht's Technical Support issue with HP from March 2019
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The issue in GetHuman-pmoescht's own words
Case number: ************Product Description: HP OfficeJet **** All-in-One Printer**Product Number: K*V**A**Serial Number: CN****Q*BG**Case Subject: Printer has no problem printing and copying. It has problem scan *e-mail as pdf. It used to be ok. It looks like there is a driver issue. I download all the drivers that I can locate in the website. With Doctor *.* and restart everything, it still does not work. Doctor *.* stopped at "Driver Check" with red. Did all instructions and still does not work.**Printer was purchased on Dec ** ****. All information is on file as I am able to print under Warranty Status.**Thanks
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