I never got any response back. Problem never got fixed. The service is useless. Waste of time.

GetHuman-pmoescht's Technical Support issue with HP from March 2019

Help with my HP issue
The issue in GetHuman-pmoescht's own words
Case number: ************Product Description: HP OfficeJet **** All-in-One Printer**Product Number: K*V**A**Serial Number: CN****Q*BG**Case Subject: Printer has no problem printing and copying. It has problem scan *e-mail as pdf. It used to be ok. It looks like there is a driver issue. I download all the drivers that I can locate in the website. With Doctor *.* and restart everything, it still does not work. Doctor *.* stopped at "Driver Check" with red. Did all instructions and still does not work.**Printer was purchased on Dec ** ****. All information is on file as I am able to print under Warranty Status.**Thanks
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HP

Technical Support issue
Reported by GetHuman-pmoescht
Mar 28th, 2019 - 22d ago
I have an issue with HP too
Fixed
Seen by 12 customers so far
Similar issue to 12282 others
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Timeline
GetHuman-pmoescht started working on this issue
Mar 28th 7:47pm
GetHuman-pmoescht indicated the issue is not fixed yet.
Mar 29th 8:18pm
GetHuman-pmoescht indicated the issue is not fixed yet.
Mar 29th 11:17pm
GetHuman-pmoescht indicated the issue is not fixed yet.
Mar 29th 11:19pm
GetHuman-pmoescht indicated the issue is not fixed yet.
Mar 30th 12:37am
GetHuman-pmoescht indicated the issue is not fixed yet.
Mar 30th 12:38am
GetHuman-pmoescht indicated the issue is not fixed yet.
Mar 30th 1:57pm
GetHuman-pmoescht indicated the issue is not fixed yet.
Mar 31st 8:42pm