My issue is with the people you've got answering the phone who aren't capable of plain...

GetHuman2607147's customer service issue with HP from March 2019

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My issue is with the people you've got answering the phone who aren't capable of plain english. I ordered a HP laptop and when it got here I tried to set it up and to no avail. I didn't eant to mess it up until my friend got here. She is computer literate and I am not. I got stuck trying to set it up and then my friend got hereand she couldn't figure it out either. I contacted hp support like my instructions said to do. I got the runaround with one person and we got disconnected. And he never called back. So I tried under another phone call the next person told me that the pres was on tv. She was gonna get back with me and didn't until she showed up on my birthday with candy for me as well. Let's cut to the chase here. I've got a couple or * people still needing blankets if you still have them and don't forget about them.
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HP

Customer service issue
Reported by GetHuman2607147
Mar 27th, 2019 - a mon ago
I have an issue with HP too
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Seen by 2 customers so far
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Timeline
GetHuman2607147 started working on this issue
Mar 27th 8:51pm
GetHuman2607147 confirmed the issue is fixed. Hooray!
Mar 27th 8:52pm