My issue is with the people you've got answering the phone who aren't capable of plain...

GetHuman2607147's customer service issue with HP from March 2019

3 views | 275 similar | 0 following
Help with my HP issue

How did GetHuman2607147 do it?

Waiting to hear how GetHuman2607147 fixed the problem to share with other customers.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman2607147's own words
My issue is with the people you've got answering the phone who aren't capable of plain english. I ordered a HP laptop and when it got here I tried to set it up and to no avail. I didn't eant to mess it up until my friend got here. She is computer literate and I am not. I got stuck trying to set it up and then my friend got hereand she couldn't figure it out either. I contacted hp support like my instructions said to do. I got the runaround with one person and we got disconnected. And he never called back. So I tried under another phone call the next person told me that the pres was on tv. She was gonna get back with me and didn't until she showed up on my birthday with candy for me as well. Let's cut to the chase here. I've got a couple or * people still needing blankets if you still have them and don't forget about them.

GetHuman2607147 did not yet indicate what HP should do to make this right.

How GetHuman2607147 fixed the problem

We are waiting for GetHuman2607147 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common HP customer problems.
How Do I Make a Warranty Claim for My Hp Computer?Is it possible to get technical support from HP?How do I return my HP computer?How do I make a warranty claim for my HP computer?
Do you have a customer issue as well?
We can help you get HP's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having HP issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2607147 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2607147
Mar 27th, 2019 - 4 years ago
Seen by 3 customers so far
Similar issue to 275 others
0 customers following this
Items needed
Order number
Billing address
Email address on account
Phone number on account


GetHuman2607147 started working on this issue
Mar 27th, 2019 8:51pm
GetHuman2607147 confirmed the issue is fixed. Hooray!
Mar 27th, 2019 8:52pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies