purchased from Best Buy *******. sn:th****roc**Problems: *) Software would become lost...

GetHuman-jbengleh's customer service issue with HP from March 2019

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The issue in GetHuman-jbengleh's own words
purchased from Best Buy *******. sn:th****roc**Problems: *) Software would become lost, requiring professional help to get it working. *) lately, I have had to clean the print heads every couple of days. Today it won't print black at all. *) Went through All color ink within in a month, and most of the large size black black ink within * weeks.*Can this printer be replace under warranty? Or in the alternative, can it be replaced with a generous discount? I had a sense that this model in particular might have more problems.
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Customer service issue
Reported by GetHuman-jbengleh
Mar 13th, 2019 - 5 mons ago
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GetHuman-jbengleh started working on this issue
Mar 13th 3:36pm