I have been trying for months to end my instant ink account for my HP ENVY **** printer...

GetHuman1949700's customer service issue with HP from March 2019

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The issue in GetHuman1949700's own words
I have been trying for months to end my instant ink account for my HP ENVY **** printer, I have spoken to one of your staff at length to achieve this end, and was told my printer would work with ordinary cartridges after my account was closed, I received an e mail on the **.** **** telling me my account is now closed, however my printer still tells me to connect to the internet so my ink levels can be monitored, my display on my printer tells me it is connected, I am absolutely fed up with HP as it is far to difficult to get the help needed.
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HP

Customer service issue
Reported by GetHuman1949700
Mar 12th, 2019 - 5 mons ago
I have an issue with HP too
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Seen by 2 customers so far
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Timeline
GetHuman1949700 started working on this issue
Mar 12th 12:44pm