We were just gifted an Envy ** A*** All-in-One (serial *CNW****LQ*) from a friend who h...

GetHuman2229913's customer service issue with HP from February 2019

1 view
9269 similar
0 following
Help with my HP issue
Next: our robot will wait on hold for GetHuman2229913 to get a HP rep on the line!
Always use the GetHuman Phone tocall HP. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman2229913's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2229913 may need:
Name, Order number, Billing address, Email address on account, and Phone number on account
The issue in GetHuman2229913's own words
We were just gifted an Envy ** A*** All-in-One (serial *CNW****LQ*) from a friend who hasn't used it since he got it new in ****. The problem is that Windows ** Home is running in some kind of demo mode and when we try to activate it, we see a message in (in red text) that begins "We can't activate Windows on this device because you don't have a valid digital license or product key..." There is also an error code *x***C*** **How can we properly activate Windows?
GetHuman2229913 did not yet indicate what HP should do to make this right.
I have an issue with HP too
How GetHuman2229913 fixed the problem
We are waiting for GetHuman2229913 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common HP customer problems.
Is it possible to get technical support from HP?How do I return my HP computer?How do I make a warranty claim for my HP computer?
Do you have a customer issue as well?
We can help you get HP's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having HP issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2229913 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2229913
Feb 18th, 2019 - 8 mons ago
I have an issue with HP too
Not resolved
Seen by 1 customer so far
Similar issue to 9269 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2229913 started working on this issue
Feb 18th 12:47am