We were just gifted an Envy ** A*** All-in-One (serial *CNW****LQ*) from a friend who h...

GetHuman2229913's customer service issue with HP from February 2019

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The issue in GetHuman2229913's own words
We were just gifted an Envy ** A*** All-in-One (serial *CNW****LQ*) from a friend who hasn't used it since he got it new in ****. The problem is that Windows ** Home is running in some kind of demo mode and when we try to activate it, we see a message in (in red text) that begins "We can't activate Windows on this device because you don't have a valid digital license or product key..." There is also an error code *x***C*** **How can we properly activate Windows?
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HP

Customer service issue
Reported by GetHuman2229913
Feb 18th, 2019 - 8 mons ago
I have an issue with HP too
Not resolved
Seen by 1 customer so far
Similar issue to 9269 others
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Timeline
GetHuman2229913 started working on this issue
Feb 18th 12:47am