I want to recover original windows factory system to my PC. I cannot get into windows...

GetHuman2223968's customer service issue with HP from February 2019

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The issue in GetHuman2223968's own words
I want to recover original windows factory system to my PC. I cannot get into windows at all. I have been on phone * hrs going thru hps help systems and no one has helped me yet I think another system has taken over and I cannot operate as usual. Need to get to recover but all virtual systems let me down. I am willing to pay for monthy fee if I can just get rid of this system and return to hp windows originally installed at factory
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Customer service issue
Reported by GetHuman2223968
Feb 16th, 2019 - 8 mons ago
I have an issue with HP too
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Seen by 3 customers so far
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GetHuman2223968 started working on this issue
Feb 16th 9:08pm