I have a windows ** hp elite *, I am handicap and get confused, please help me. I had p...

GetHuman2214362's customer service issue with HP from February 2019

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The issue in GetHuman2214362's own words
I have a windows ** hp elite *, I am handicap and get confused, please help me. I had problems resetting the tablet, could not do a windows update or uninstall unnecessary apps. Now after all of this Microsoft messed it up worst. I need a person that is the best to solve this issue. I can log in to a screen that says login with drive encryption, after that you get a hp logo spinning and then attempting to repair issues, wait awhile then a screen with advanced options, have tried everything, don't know what to do. Tomorrow is my birthday, I hope I can fix this
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HP

Customer service issue
Reported by GetHuman2214362
Feb 15th, 2019 - 8 mons ago
I have an issue with HP too
Not resolved
Seen by 7 customers so far
Similar issue to 9052 others
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Timeline
GetHuman2214362 started working on this issue
Feb 15th 3:50pm