Serial * CND****T*J*Service Order * BJDZ********I returned for warranty repair for over...

GetHuman-hawsco's customer service issue with HP from February 2019

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If you are looking to check your warranty you can use the link to check the warranty on your HP. Just click the link and sign into your HP account. If you are in need of a repair you will need to call HP. First, check your warranty to see if the HP is covered, if not, call in and you may need to pay for the item to be fixed.
The issue in GetHuman-hawsco's own words
Serial * CND****T*J*Service Order * BJDZ********I returned for warranty repair for overheating issue and it was repaired and returned to me.*Performance actually worse than before.*I checked hardware profile and the original motherboard with *.*GHz AMD Quad-Core A*-**** APU R* was replaced by HP with a *.*GHz AMD Dual-Core E*-**** APU R-*.*This is unfortunate, as this computer is incredibly slow cannot even browse the web without overheating and shutting down.*I am requesting repair or replace.*Thank You
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HP

Customer service issue
Reported by GetHuman-hawsco
Feb 15th, 2019 - 8 mons ago
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Seen by 8 customers so far
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Timeline
GetHuman-hawsco started working on this issue
Feb 15th 1:33pm
GetHuman-hawsco shared this issue with others over email
Feb 15th 1:34pm