I've been trying to fax for over * months now...we can receive fax but cannot send. I...

GetHuman2146069's customer service issue with HP from February 2019

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The issue in GetHuman2146069's own words
I've been trying to fax for over * months now...we can receive fax but cannot send. I've gone through the list of troubleshooting solutions with no luck. I am in an office, so our printer is on a network. It is a HP Color LaserJet Pro MFP M***fnw. The Fax Test Report shows passing for everything. When I try to send a fax it says "Storing Fax", but then won't ever send it, but Job Storage is OFF. HELP!!!
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HP

Customer service issue
Reported by GetHuman2146069
Feb 6th, 2019 - 4 mons ago
I have an issue with HP too
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Timeline
GetHuman2146069 started working on this issue
Feb 6th 2:18pm