HP notebook touchscreen won't turn on even with charger plugged in

GetHuman-ash_walk's customer service issue with HP from January 2019

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The issue in GetHuman-ash_walk's own words
The problem: HP notebook touchscreen won't turn on even with charger plugged in
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HP

Customer service issue
Reported by GetHuman-ash_walk
Jan 27th, 2019 - 6 mons ago
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Seen by 4 customers so far
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Timeline
GetHuman-ash_walk started working on this issue
Jan 27th 12:28pm