Hi, took a hp download on ******* time ****pm.*My hp notebook has not started up again...

GetHuman-cathbroa's customer service issue with HP from January 2019

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The issue in GetHuman-cathbroa's own words
The problem: Hi, took a hp download on ******* time ****pm.*My hp notebook has not started up again can you help.
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HP

Customer service issue
Reported by GetHuman-cathbroa
Jan 27th, 2019 - 6 mons ago
I have an issue with HP too
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GetHuman-cathbroa started working on this issue
Jan 27th 1:18pm
GetHuman-cathbroa indicated the issue is not fixed yet.
Jan 28th 3:06pm