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The issue in GetHuman1974676's own words
My HP is shorting out. I went to your service department that then referred me to a trouble shooting department that then up-sold me a maintenance agreement and did not resolve the problem. I reported it. The problem persisted. I took it to * local computer experts, they could not fix the problem. I want to return the computer. I want to speak with a supervisor. I am very disappointed with the service and have now spent more than $*** trying to correct the problem. I want to speak to a supervisor!
GetHuman1974676 did not yet indicate what HP should do to make this right.
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How GetHuman1974676 fixed the problem
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