I have bought an ENVY **** printer and am currently trying to complete the sign-up via...
GetHuman1960285's customer service issue with HP from January 2019
Help with my HP issue
The issue in GetHuman1960285's own words
I have bought an ENVY **** printer and am currently trying to complete the sign-up via Visit ***.hp.com*setup. I am using a code for a prepaid £** card. However, once I get to the page where it asks for my address to send future cartridges, the page freezes. What can I do?
GetHuman1960285 did not yet indicate what HP should do to make this right.
I have an issue with HP too
How GetHuman1960285 fixed the problem
I had gone to visit***.hp.com*setup but I was told that in order to use a prepaid card (which had been included with the printer when I bought it) that I should go to hpinstantink.co.uk and set up my printer that way. It worked!
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