I have a HP ENVY **** & recently I have had to do a fair amount of copying but the inks...

GetHuman1644421's customer service issue with HP from November 2018

4 views | 4070 similar | 0 following
Help with my HP issue
Try having HP call you again?
Always use the GetHuman Phone to call HP. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman1644421's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1644421 may need:
Name, Order number, Billing address, Email address on account, and Phone number on account
The issue in GetHuman1644421's own words
I have a HP ENVY **** & recently I have had to do a fair amount of copying but the inks do not appear up to the job and have barely lasted ***** copies each. I used * separate inks on copying less than *** pages of A* size. The tricolour has been worse I installed a new ink to copy ** pages of A* size maps *A-Z London* and the ink ran out on the ** page. The inks have been purchased from two different stores plus your own HP Store and I have just had to buy some more inks at nearly £** and I am sorry but I don't find this amusing and I want to know if other people have complained about this or am I just unlucky as I have never had this problem before. I am a pensioner and therefore the thought of spending all this money on a product that is not giving me the advised number of pages is not exactly ideal and the printer is barely ** months old and while I am loathed to get rid of it as it is a good printer, even if it does continually go off line, I shall seriously have to look for an alternative printer whose inks do not cost as much and better still, actually print out the advised number of pages because as I see it at the moment, the inks are not fit for purpose and I really can't keep on spending such money on a product that is not providing me with the level of requirement.*Have other people complained about this or am I really that unlucky and somehow have been unfortunate to purchase faulty goods from three different sources.*Yours*Prue Westbrook

GetHuman1644421 did not yet indicate what HP should do to make this right.

How GetHuman1644421 fixed the problem

We are waiting for GetHuman1644421 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common HP customer problems.
How Do I Make a Warranty Claim for My Hp Computer?Is it possible to get technical support from HP?How do I return my HP computer?How do I make a warranty claim for my HP computer?
Do you have a customer issue as well?
We can help you get HP's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having HP issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1644421 fixes it.
This email address isn't valid

HP

Customer service issue
Reported by GetHuman1644421
Nov 28th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 4070 others
0 customers following this

Timeline

GetHuman1644421 started working on this issue
Nov 28th, 2018 12:49pm