Hi Team,*I had purchased HP Pavillion dv**** laptop in USA and then I had to return to...

GetHuman1636419's customer service issue with HP from November 2018

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The issue in GetHuman1636419's own words
Hi Team,*I had purchased HP Pavillion dv**** laptop in USA and then I had to return to India. I have lost my COA sticker on which Windows Genuine Product Key Was Available.However I'm able to retrieve the Windows Genuine Product Key that was pre-installed in my laptop. When I insert the key I get the following error message.I'm also including the microsoft community link through which I did retrieve my product key.*Microsoft Link - https:**answers.microsoft.com*en-us*windows*forum*windows**-windows*install*how-to-recover-your-windows-product-key*f***f**f-f***-**f*-ab**-b*****dd**a***Error Description -*Code - **xc***E*****Description - *The Software Licensing Service reported that license evaluation failed.**How can I install the original product key so that I'll be using Genuine MS Windows * and then later upgrade to Windows ** Freely if Microsoft agrees.
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Customer service issue
Reported by GetHuman1636419
Nov 27th, 2018 - 9 mons ago
I have an issue with HP too
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GetHuman1636419 started working on this issue
Nov 27th, 2018 1:03pm