Hi Team,*I had purchased HP Pavillion dv**** laptop in USA and then I had to return to...

GetHuman1636419's customer service issue with HP from November 2018

2 views
 | 
4015 similar
 | 
0 following
Help with my HP issue
Next: our robot will wait on hold for GetHuman1636419 to get a HP rep on the line!
Always use the GetHuman Phone tocall HP. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1636419's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman1636419's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1636419 may need:
Name, Order number, Billing address, Email address on account, and Phone number on account
The issue in GetHuman1636419's own words
Hi Team,*I had purchased HP Pavillion dv**** laptop in USA and then I had to return to India. I have lost my COA sticker on which Windows Genuine Product Key Was Available.However I'm able to retrieve the Windows Genuine Product Key that was pre-installed in my laptop. When I insert the key I get the following error message.I'm also including the microsoft community link through which I did retrieve my product key.*Microsoft Link - https:**answers.microsoft.com*en-us*windows*forum*windows**-windows*install*how-to-recover-your-windows-product-key*f***f**f-f***-**f*-ab**-b*****dd**a***Error Description -*Code - **xc***E*****Description - *The Software Licensing Service reported that license evaluation failed.**How can I install the original product key so that I'll be using Genuine MS Windows * and then later upgrade to Windows ** Freely if Microsoft agrees.
GetHuman1636419 did not yet indicate what HP should do to make this right.
I have an issue with HP too
How GetHuman1636419 fixed the problem
We are waiting for GetHuman1636419 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get HP's attention and get better help faster. Tap below to get started.
Having HP issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1636419 fixes it.
This email address isn't valid

HP

Customer service issue
Reported by GetHuman1636419
Nov 27th, 2018 - 9 mons ago
I have an issue with HP too
Not resolved
Seen by 2 customers so far
Similar issue to 4015 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1636419 started working on this issue
Nov 27th, 2018 1:03pm