My laptop was working vary slow and I boot it after booting when it open it shows me to...

GetHuman1635615's customer service issue with HP from November 2018

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The issue in GetHuman1635615's own words
My laptop was working vary slow and I boot it after booting when it open it shows me to inter password but I was using pin, I made several attempt but is not opening, the password it needed I don't remember however it shows me forget password but doesn't send me any code neither accepts new one and the other problem is it is not connected with internet, how can I connect it to Chang the password. I have tried to call your customer care several times but all numbers are not available. I need immediate help.
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HP

Customer service issue
Reported by GetHuman1635615
Nov 27th, 2018 - 9 mons ago
I have an issue with HP too
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Seen by 10 customers so far
Similar issue to 3992 others
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Timeline
GetHuman1635615 started working on this issue
Nov 27th, 2018 7:44am