I bought my laptop in July **** , within few months trouble shooting started,like when...

GetHuman1534660's customer service issue with HP from November 2018

5 views | 3192 similar | 0 following
Help with my HP issue
Next: our robot will wait on hold for GetHuman1534660 to get a HP rep on the line!
Always use the GetHuman Phone to call HP. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman1534660's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1534660 may need:
Name, Order number, Billing address, Email address on account, and Phone number on account
The issue in GetHuman1534660's own words
I bought my laptop in July **** , within few months trouble shooting started,like when I use it automatically scrolls up.I called the shop which I purchased and reported,they gave the laptop to HP service center.But they said no problems at all, started using again the same problem,so I again gave it.This procedure went on for * times .Then in **** only they could figure it out the problem was with keyboard.I gave the laptop they changed the keyboard,I had to pay money.But the real issue after the changing of keyboard was that the original HP keyboard which had the special feature like backlit keyboard,was not anymore there.Thats a real issue,I had a liking for this because of this feature,I mostly work at night.I complained about this to the shop,but they told the spare part is not available.So what should I do to get back this feature of keyboard.

GetHuman1534660 did not yet indicate what HP should do to make this right.

How GetHuman1534660 fixed the problem

We are waiting for GetHuman1534660 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common HP customer problems.
How Do I Make a Warranty Claim for My Hp Computer?Is it possible to get technical support from HP?How do I return my HP computer?How do I make a warranty claim for my HP computer?
Do you have a customer issue as well?
We can help you get HP's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having HP issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1534660 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1534660
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 3192 others
0 customers following this


GetHuman1534660 started working on this issue
Nov 10th, 2018 8:57am

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies