The power button on my hp envy **bq*xx isn't working. There used to be a click when pre...

GetHuman1380400's customer service issue with HP from October 2018

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The issue in GetHuman1380400's own words
The power button on my hp envy **bq*xx isn't working. There used to be a click when pressing the power button, but now there isn't, and the laptop is unable to turn on because of this. This happened out of the blue as I didn't bump or damage the laptop in any way. This is the second time in a year that there has been a problem with this laptop. A free repair would be very appreciated and is very needed as I'm a college student in computer science and I desperately need the laptop to function correctly.
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HP

Customer service issue
Reported by GetHuman1380400
Oct 20th, 2018 - 24d ago
I have an issue with HP too
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Seen by 3 customers so far
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Timeline
GetHuman1380400 started working on this issue
Oct 20th 10:21pm