The power button on my hp envy x*** **bq***nr is broken. I can't use it to turn the lap...

GetHuman1380400's customer service issue with HP from October 2018

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If you are looking to check your warranty you can use the link to check the warranty on your HP. Just click the link and sign into your HP account. If you are in need of a repair you will need to call HP. First, check your warranty to see if the HP is covered, if not, call in and you may need to pay for the item to be fixed.
The issue in GetHuman1380400's own words
The power button on my hp envy x*** **bq***nr is broken. I can't use it to turn the laptop on. The button doesn't depress like it used to before* there is no click when pushing it in. I was told my a repairman to contact HP about this because supposedly this is a common problem with the same or similar laptop models (the model I have is only over a year old), and there may be a recall. This is the second time in a year that I have had an issue with the motherboard in my laptop and have required repairs. It's extremely inconvient for me as a computer science student. **It would be greatly appreciated if I can have my laptop repaired within a week, free of charge. I simply can't afford to spend money on a faulty device that broke by itself. I did not inflict any damage on it whatsoever.**Your help is very appreciated.
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HP

Customer service issue
Reported by GetHuman1380400
Oct 20th, 2018 - 25d ago
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GetHuman1380400 started working on this issue
Oct 20th 10:34am