I am a student who is currently in Germany for studies. I bought my laptop from India...

GetHuman-akhilvam's customer service issue with HP from August 2018

3 views
 | 
1255 similar
 | 
0 following
Help with my HP issue
Next: our robot will wait on hold for GetHuman-akhilvam to get a HP rep on the line!
Always use the GetHuman Phone tocall HP. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-akhilvam's own words
I am a student who is currently in Germany for studies. I bought my laptop from India. From the very first, there is something wrong with my keyboard. Whenever I turn on my laptop, some letters are typed automatically without touching the keyboard. Secondly, from last two months, plus key in the numeric board is also typed automatically at random times and even doesn't respond when I press. plus key is not working. For this, I have performed many tests by following the HP forums etc. and even contacted customer support from India. They said, there is a hardware problem with my laptop. I then contacted the support from Germany but there is no reply from them, I was told that I will be called by callback option but neither I received the call nor reply from them. I am being ignored everytime I call. I am currently staying in Ingolstadt, Germany. Please do something about this. I have also Warranty for my keyboard. If there is no help from your side too, I am going to take legal action. CND****C*F is my serial number
GetHuman-akhilvam did not yet indicate what HP should do to make this right.
I have an issue with HP too
How GetHuman-akhilvam fixed the problem
We are waiting for GetHuman-akhilvam to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common HP customer problems.
How Do I Make a Warranty Claim for My Hp Computer?Is it possible to get technical support from HP?How do I return my HP computer?How do I make a warranty claim for my HP computer?
Do you have a customer issue as well?
We can help you get HP's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having HP issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-akhilvam fixes it.
This email address isn't valid

HP

Customer service issue
Reported by GetHuman-akhilvam
Aug 17th, 2018 - a yr ago
I have an issue with HP too
Fixed
Seen by 3 customers so far
Similar issue to 1255 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name
Order number
Billing address
Email address on account
Phone number on account
Timeline
GetHuman-akhilvam started working on this issue
Aug 17th, 2018 10:46am
GetHuman-akhilvam indicated the issue is not fixed yet.
Aug 17th, 2018 3:25pm