my laptop mother board is gone bad, My technician said we cannot repair it also the las...

GetHuman-saddela's customer service issue with HP from July 2018

1 view | 829 similar | 0 following
Help with my HP issue
First: share to improve GetHuman-saddela's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-saddela to get a HP rep on the line!
Always use the GetHuman Phone to call HP. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-saddela may need:
Name, Order number, Billing address, Email address on account, and Phone number on account
The issue in GetHuman-saddela's own words
my laptop mother board is gone bad, My technician said we cannot repair it also the last time I called in hp and they said the product is out of warranty and in order to diagnose it it cost *** and its better we buy a new laptop instead as the laptop is customized and part is no longer available, I have claimed with amex and they are requesting a repair estimate ,Again another rep tried helping me to generate a quote for the mother board but as it is not replaceable by customer she was not able to generate a quote. but she have an estimate of $****-**** comparing with similar products. What can be done on this as they want a repair estimate. It really doesn't make any sense to send **** for repair when the laptop was purchased for ****.

GetHuman-saddela did not yet indicate what HP should do to make this right.

How GetHuman-saddela fixed the problem

We are waiting for GetHuman-saddela to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common HP customer problems.
How Do I Make a Warranty Claim for My Hp Computer?Is it possible to get technical support from HP?How do I return my HP computer?How do I make a warranty claim for my HP computer?
Do you have a customer issue as well?
We can help you get HP's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having HP issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-saddela fixes it.
This email address isn't valid

HP

Customer service issue
Reported by GetHuman-saddela
Jul 10th, 2018 - 4 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 829 others
0 customers following this

Timeline

GetHuman-saddela started working on this issue
Jul 10th, 2018 2:41pm