I have no sound in my computer because of a broken headphone jack in the headphone port...

GetHuman-goofproo's customer service issue with HP from June 2018

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The issue in GetHuman-goofproo's own words
I have no sound in my computer because of a broken headphone jack in the headphone port... or at least I believe that is the problem. It has been stuck there and only now am I having this sound issue. I would like to know how to get my laptop to play both sound out of the speakers and headphones at all times. This is just so I can hear through the speakers when my device believes that I have headphones plugged in
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HP

Customer service issue
Reported by GetHuman-goofproo
Jun 30th, 2018 - a yr ago
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GetHuman-goofproo started working on this issue
Jun 30th, 2018 10:50pm