I have spent numerous days trying to reset my hp stream laptop but my computer had a pr...

GetHuman-taylor_b's customer service issue with HP from June 2018

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Help with my HP issue
Before contacting them, items GetHuman-taylor_b may need:
Name, Order number, Billing address, Email address on account, and Phone number on account
GetHuman-taylor_b's next move: have a HP rep call.
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The issue and preferred resolution, in GetHuman-taylor_b's own words:
I have spent numerous days trying to reset my hp stream laptop but my computer had a problem resetting. Then when I logged in to my computer my screen was blank with a mouse cursor. I tried to fix the issue by restarting it. Then, my pc started up with hp logo and then it blinks to make matters worse my pc power button wont turn on and the caps lock is blinking
I trust that HP will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-taylor_b
Jun 6th, 2018 - 15d ago
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Seen by 6 customers so far
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Timeline
GetHuman-taylor_b started working on this issue
Jun 6th 7:22pm