I am trying for more than ** hours now to activate my HP Desk Jet Ink Advantage **** Al...

GetHuman747896's customer service issue with HP from June 2018

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The issue in GetHuman747896's own words
I am trying for more than ** hours now to activate my HP Desk Jet Ink Advantage **** All in one printer. This happened after I have experience printer error messages which newer happened before e.g changing print mode from grey scale to color. I received an HP message to download new software for WIN**.*I went through all steps but when I had to Activate the printer on the HP Web site everything freezes and text appeared all over the screen. Have already forwarded print screen images via Support. I am very frustrated and would appreciate your prompt reaction
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HP

Customer service issue
Reported by GetHuman747896
Jun 4th, 2018 - a yr ago
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Seen by 3 customers so far
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GetHuman747896 started working on this issue
Jun 4th, 2018 2:55pm