So I logged onto my laptop as normal, was on my phone for a bit and then it said no int...

GetHuman-etaiwo's customer service issue with HP from May 2018

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The issue in GetHuman-etaiwo's own words
So I logged onto my laptop as normal, was on my phone for a bit and then it said no internet connection. I went to reconnect my Wi-fi but it didn’t give me that option other than Ethernet cable. When I went further into my network sharing Centre it still wouldn’t give me the option to connect via Wi-fi. After restarting, rebooting you name it the Wi-fi icon and option reappeared however it was asking me to switch my Wi-fi on either manually or with a different time frame. I tried this manually and nothing, “switch on in * hour”, nothing and a day later still nothing. Now it’s saying there are no available networks and that my Wi-fi is on but there is no internet access. I’m connected to Wi-fi on my phone and we have rebooted the router to see if that was what was at fault and still no change. I’m running out of ideas on what to short of giving up on the laptop. Really hoping you can help as it’s not fun having sit next to the router with a short cable while everyone’s having dinner**
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HP

Customer service issue
Reported by GetHuman-etaiwo
May 17th, 2018 - 10 mons ago
I have an issue with HP too
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Seen by 4 customers so far
Similar issue to 684 others
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GetHuman-etaiwo started working on this issue
May 17th, 2018 5:46pm
GetHuman-etaiwo indicated the issue is not fixed yet.
May 17th, 2018 7:15pm
GetHuman-etaiwo indicated the issue is not fixed yet.
May 17th, 2018 8:37pm