My HP D**** died.purchased a new Envy ****.*went to use the ** black cartridge **** sai...

GetHuman-dreeder's complaint issue with HP from April 2018

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The issue in GetHuman-dreeder's own words
My HP D**** died.purchased a new Envy ****.*went to use the ** black cartridge **** said do not use it. *. machine show it was not an authorized unit.*. the Machine showed it was empty. Went back to store for replacement. NOTE cartridge in sealed package marked HP ** came out of NEW sealed box of my Brand new Envy ****. Replacement I purchased worked fine but why do you have this cartridge problem?
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HP

complaint issue
Reported by GetHuman-dreeder
Apr 26th, 2018 - a yr ago
I have an issue with HP too
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GetHuman-dreeder started working on this issue
Apr 26th, 2018 4:52pm