I need to submit job retention scheme for my employees but I cannot remember login deta...

GetHuman4687717's customer service issue with HMRC from April 2020

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The issue in GetHuman4687717's own words
I need to submit job retention scheme for my employees but I cannot remember login details. When I log in to our VAT account i can add another but i did put our payeee references if i am not mistaken this morning it said you will get an email but neither myself or my wife got any email when i tried again it says, "This information does not exist for PAYE for Employers, or it has already been used to request access to this tax or scheme. " what do i do, how do i get the user id and the password to login or add the payeee to our vat account?

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HMRC

Customer service issue
Reported by GetHuman4687717
Apr 21st, 2020 - 10 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 2535 others
0 customers following this

Timeline

GetHuman4687717 started working on this issue
Apr 21st, 2020 11:50am