I want to know how much tax to pay. I have filled in necessary forms, but only after en...

GetHuman2036362's customer service issue with HMRC from January 2019

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The issue in GetHuman2036362's own words
I want to know how much tax to pay. I have filled in necessary forms, but only after enormous difficulty and with help from extremely kind person at the local tax office. Even with his help it was impossible Todo it on line and also with his help I submitted a paper form. I was sent a message saying I could find what I owed by going into my HMRC account. This I tried to do and hit exactly the same problem as before. I sign in. Then I get a message saying I've been sent an access code on my mobile. I put in my access code. I send it Then I get another access code, so I do the same, and all that happens is that this happens over and over again. I can't get any response from the kind man or the office - I don't seem to be able to access the office anyway. I know the volume of work is huge. But all I want to do is pay my income tax. But it seems to be impossible. I want it put on record that I've tried my very best to pay what I owe. I feel very stressed and upset. I'm ** and cannot cope with it
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HMRC

Customer service issue
Reported by GetHuman2036362
Jan 25th, 2019 - 3 mons ago
I have an issue with HMRC too
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Seen by 2 customers so far
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Timeline
GetHuman2036362 started working on this issue
Jan 25th 11:39am
GetHuman2036362 shared this issue with others over email
Jan 25th 11:40am