fourth phone call today regarding my not receiving the HGTV Magazine. Received one is...

GetHuman-basandor's Missing Delivery issue with HGTV Magazine from October 2019

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The issue in GetHuman-basandor's own words
fourth phone call today regarding my not receiving the HGTV Magazine. Received one issue in MAIL after ordering. No magazines delivered in May or June. Called -- was told I was on Direct Delivery -- and would be receiving it in driveway. Agent at the time was to remove this and placed me on postal delivery. July came -- August came -- another phone call. Issue not resolved. HGTV did send me two issues (after the phone call) which were in a plastic envelope. This was in August. Here it is Oct **th -- no issue received. Called again today, *****, Rey was customer service rep who I talked to and was told I was still on Direct Delivery. She stated that she had corrected this. I certainly hope so. If this continues, I would like to receive a refund.

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HGTV Magazine

Missing Delivery issue
Reported by GetHuman-basandor
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 837 others
0 customers following this
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Timeline

GetHuman-basandor started working on this issue
Oct 16th, 2019 4:46pm

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