fourth phone call today regarding my not receiving the HGTV Magazine. Received one is...

fourth phone call today regarding my not receiving the HGTV Magazine. Received one issue in MAIL after ordering. No magazines delivered in May or June. Called -- was told I was on Direct Delivery -- and would be receiving it in driveway. Agent at the time was to remove this and placed me on postal delivery. July came -- August came -- another phone call. Issue not resolved. HGTV did send me two issues (after the phone call) which were in a plastic envelope. This was in August. Here it is Oct **th -- no issue received. Called again today, *****, Rey was customer service rep who I talked to and was told I was still on Direct Delivery. She stated that she had corrected this. I certainly hope so. If this continues, I would like to receive a refund.