I cancelled my HBO MAX subscription in October ****. However, I still am being charged...

GetHuman-ctownem's Cancel My Services issue with HBO Now from March 2021

Help with my HBO Now issue
The issue in GetHuman-ctownem's own words
I cancelled my HBO MAX subscription in October ****. However, I still am being charged. My subscription was through Google Play, and in "My Account" in HBO MAX it states that my subscription through Google Play "expired" on October **, ****. I have gone down several rabbit holes trying to find out why I'm still being charged and I cannot figure it out. I would really, really appreciate your taking care of this before I have to go to a higher authority to get this resolved.

GetHuman-ctownem did not yet indicate what HBO Now should do to make this right.

How GetHuman-ctownem fixed the problem

We are waiting for GetHuman-ctownem to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get HBO Now's attention and get better help faster. Tap below to get started.
Having HBO Now issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Cancel My Services issue
Reported by GetHuman-ctownem
Mar 30th, 2021 - 4 months ago
Seen by 11 customers so far
Similar issue to 679 others
0 customers following this
Items needed
Account Number
Name of Account Holder
Email on Account
Phone Number on Account


GetHuman-ctownem started working on this issue
Mar 30th 7:30pm
GetHuman-ctownem confirmed the issue is fixed. Hooray!
Mar 31st 1:59am

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians