I cancelled my HBO MAX subscription in October ****. However, I still am being charged...

GetHuman-ctownem's Cancel My Services issue with HBO Now from March 2021

Help with my HBO Now issue
The issue in GetHuman-ctownem's own words
I cancelled my HBO MAX subscription in October ****. However, I still am being charged. My subscription was through Google Play, and in "My Account" in HBO MAX it states that my subscription through Google Play "expired" on October **, ****. I have gone down several rabbit holes trying to find out why I'm still being charged and I cannot figure it out. I would really, really appreciate your taking care of this before I have to go to a higher authority to get this resolved.

GetHuman-ctownem did not yet indicate what HBO Now should do to make this right.

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HBO Now

Cancel My Services issue
Reported by GetHuman-ctownem
Mar 30th, 2021 - 4 months ago
Fixed
Seen by 11 customers so far
Similar issue to 679 others
0 customers following this
Items needed
Account Number
Name of Account Holder
Email on Account
Phone Number on Account
Password

Timeline

GetHuman-ctownem started working on this issue
Mar 30th 7:30pm
GetHuman-ctownem confirmed the issue is fixed. Hooray!
Mar 31st 1:59am

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