None of my questions or issues were taken care of of answered

GetHuman1020811's customer service issue with HBO Now from August 2018

Help with my HBO Now issue
The issue in GetHuman1020811's own words
I just subscribed to HBO Now, I thought there was a free trial ? I just got charged for the first month ?**What is the difference between HBO and HBO Now ? **Not sure what is happening, I have Apple TV & I need to reboot to start it up so we can watch whatever on HBO Now.
GetHuman1020811 did not yet indicate what HBO Now should do to make this right.
I have an issue with HBO Now too
How GetHuman1020811 fixed the problem
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Please help with my HBO Now issue
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HBO Now

Customer service issue
Reported by GetHuman1020811
Aug 21st, 2018 - a mon ago
I have an issue with HBO Now too
Fixed
Seen by 6 customers so far
Similar issue to 96 others
0 customers following this
Items needed
Account Number
Name of Account Holder
Email on Account
Phone Number on Account
Password
Timeline
GetHuman1020811 started working on this issue
Aug 21st 10:13pm
GetHuman1020811 indicated the issue is not fixed yet.
Aug 23rd 11:27pm
GetHuman1020811 indicated the issue is not fixed yet.
Aug 25th 12:24am