What happened to late program for adult only ?

GetHuman844560's customer service issue with HBO Now from July 2018

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The issue in GetHuman844560's own words
The problem: What happened to late program for adult only ?
GetHuman844560 did not yet indicate what HBO Now should do to make this right.
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HBO Now

Customer service issue
Reported by GetHuman844560
Jul 3rd, 2018 - 4 mons ago
I have an issue with HBO Now too
Fixed
Seen by 133 customers so far
Similar issue to 63 others
0 customers following this
Items needed
Account Number
Name of Account Holder
Email on Account
Phone Number on Account
Password
Timeline
GetHuman844560 started working on this issue
Jul 3rd 1:34am
GetHuman844560 indicated the issue is not fixed yet.
Jul 4th 12:26am
GetHuman844560 indicated the issue is not fixed yet.
Jul 4th 12:29am
GetHuman844560 indicated the issue is not fixed yet.
Jul 4th 12:30am