NOT FIXED Word experience. It's not fixed. Dead end on the phone.

GetHuman-vivezlav's customer service issue with HBC.com (Canada) from July 2018

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The issue in GetHuman-vivezlav's own words
Get my money back. ... Being charged for a dishwasher that I returned. They can't*don't want to solve the problem. Absolutely useless. NEVER shopping at the Bay ever. I want the owing amount removed from my HBC MasterCard. *That would just be logical.
you cannot speak to anyone who can make a decision. NO one can think, deduce, use their dam brains. The obvious is challenging for HBC.
I want what is reasonable, to be refunded the money for the product that I have already returned. I'm not asking for more nor less. Return product should automatically include a refund. Obvious is it not!
New customer. Regret ever being a customer. I will never be a good customer because I will never with as many people I can convince, ever shop at any HBC store.
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HBC.com (Canada)

Customer service issue
Reported by GetHuman-vivezlav
Jul 4th, 2018 - a yr ago
I have an issue with HBC.com (Canada) too
Fixed
Seen by 7 customers so far
Similar issue to 673 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-vivezlav started working on this issue
Jul 4th, 2018 2:20am
GetHuman-vivezlav indicated the issue is not fixed yet.
Jul 4th, 2018 3:38am
GetHuman-vivezlav indicated the issue is not fixed yet.
Jul 4th, 2018 3:45am
GetHuman-vivezlav indicated the issue is not fixed yet.
Jul 4th, 2018 3:45am
GetHuman-vivezlav indicated the issue is not fixed yet.
Jul 5th, 2018 1:45pm
GetHuman-vivezlav indicated the issue is not fixed yet.
Jul 5th, 2018 1:45pm