I'm in the process of switching one of my phones to H*O wireless. I tried to finalize i...

GetHuman-nayunhur's customer service issue with H2O Wireless from November 2018

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The issue in GetHuman-nayunhur's own words
I'm in the process of switching one of my phones to H*O wireless. I tried to finalize it online, so that I could use my coupon as well but it is not accepting my password. So I tried to reset my password, but after ** minutes of waiting I still haven't received any thing. *Decided to call CST but the first representative was very hard to understand and had to repeat myself numerous times. Eventually he seemed to become very aggravated with me and told me that he would not be able to help me with using my referral coupon and password reset and now I've been on hold for over ** minutes just to reset my password and pay for my service. I would like to get this resolved ASAP. And seeing that your hours are from *-**, I am getting the feeling, that the representative purposely put me on "hold" to waste my time so that I do not receive assistant since it is almost **....... Is this how you normally treat your customers? This seem quite sketchy that you would put a customer on hold for this long for something this small....
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H2O Wireless

Customer service issue
Reported by GetHuman-nayunhur
Nov 28th, 2018 - 9 mons ago
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GetHuman-nayunhur started working on this issue
Nov 28th, 2018 4:58am