I'm in the process of switching one of my phones to H*O wireless. I tried to finalize i...

GetHuman-nayunhur's customer service issue with H2O Wireless from November 2018

3 views
 | 
456 similar
 | 
0 following
Help with my H2O Wireless issue
Next: our robot will wait on hold for GetHuman-nayunhur to get a H2O Wireless rep on the line!
Always use the GetHuman Phone tocall H2O Wireless. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-nayunhur's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-nayunhur may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of SSN
The issue in GetHuman-nayunhur's own words
I'm in the process of switching one of my phones to H*O wireless. I tried to finalize it online, so that I could use my coupon as well but it is not accepting my password. So I tried to reset my password, but after ** minutes of waiting I still haven't received any thing. *Decided to call CST but the first representative was very hard to understand and had to repeat myself numerous times. Eventually he seemed to become very aggravated with me and told me that he would not be able to help me with using my referral coupon and password reset and now I've been on hold for over ** minutes just to reset my password and pay for my service. I would like to get this resolved ASAP. And seeing that your hours are from *-**, I am getting the feeling, that the representative purposely put me on "hold" to waste my time so that I do not receive assistant since it is almost **....... Is this how you normally treat your customers? This seem quite sketchy that you would put a customer on hold for this long for something this small....
GetHuman-nayunhur did not yet indicate what H2O Wireless should do to make this right.
I have an issue with H2O Wireless too
How GetHuman-nayunhur fixed the problem
We are waiting for GetHuman-nayunhur to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get H2O Wireless's attention and get better help faster. Tap below to get started.
Having H2O Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nayunhur fixes it.
This email address isn't valid

H2O Wireless

Customer service issue
Reported by GetHuman-nayunhur
Nov 28th, 2018 - 9 mons ago
I have an issue with H2O Wireless too
Not resolved
Seen by 3 customers so far
Similar issue to 456 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-nayunhur started working on this issue
Nov 28th, 2018 4:58am