I bought a **** disc and am unable to install it. It gets to the activation code, but...

GetHuman-tinytear's customer service issue with H&R Block from March 2021

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The issue in GetHuman-tinytear's own words
Install the program ... I bought a **** disc and am unable to install it. It gets to the activation code, but stops after I install *the code. I presume I need a different code. If you can give me a code that will work, my email is ******@***.com. Otherwise, I want a refund *of the money paid. Thank you for your assistance.*Jacquelyn Pelletier
I have wasted an hour each day for three consecutive days, on hold on the phone, for no solution.
Giving me a different code which will work.
I have used HR Block discs for over ** years, and never had a problem.
I have no Idea what else can be done.
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H&R Block

**** Self-Employed*Rental Premium Tax Software
Customer service issue
Reported by GetHuman-tinytear
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 12043 others
0 customers following this

Timeline

GetHuman-tinytear started working on this issue
Mar 24th 6:46pm
GetHuman-tinytear indicated the issue is not fixed yet.
Mar 25th 6:17pm
GetHuman-tinytear indicated the issue is not fixed yet.
Mar 25th 6:18pm

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