I purchased the Deluxe software by mistake and loaded it. I needed the Premium software...

GetHuman-woodrs's customer service issue with H&R Block from March 2021

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The issue in GetHuman-woodrs's own words
I purchased the Deluxe software by mistake and loaded it. I needed the Premium software so I bought it , but it won't load . I need to cancel the Deluxe version. I uninstalled the Deluxe software but when trying to load the Premium my computer said the activation code was a CRNS.*I need an activation code for Premium software which won't try to load Deluxe. I've used HRBlock for the past *years without a problem. Help!

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H&R Block

Customer service issue
Reported by GetHuman-woodrs
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 11869 others
0 customers following this

Timeline

GetHuman-woodrs started working on this issue
Mar 20th 5:43pm
GetHuman-woodrs indicated the issue is not fixed yet.
Mar 21st 12:08am
GetHuman-woodrs indicated the issue is not fixed yet.
Mar 21st 12:11am
GetHuman-woodrs indicated the issue is not fixed yet.
Mar 22nd 6:25pm

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