My ex girlfriend has done my taxes for me for the last five years through H&R Block onl...

GetHuman5847016's customer service issue with H&R Block from March 2021

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Help with my H&R Block issue
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The issue in GetHuman5847016's own words
My ex girlfriend has done my taxes for me for the last five years through H&R Block online there is * to * different usernames with different passwords and different email address we have tried everything to get into this with made many attempts and phone calls been on hold for half the day for the last three days we’ve been doing everything possible to get **** taxes so I can e-file. My ex-girlfriend refuses to give us any passwords or anything to help us access my taxes she refuses to give me the email addresses she made up. All I’m trying to do is set up a new H&R Block and access my **** taxes so I can get my taxes done I would really appreciate any help I can get

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H&R Block

Customer service issue
Reported by GetHuman5847016
Mar 16th, 2021 - 3 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 11333 others
0 customers following this

Timeline

GetHuman5847016 started working on this issue
Mar 16th 1:18am

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