I added live chat to my return so I could ask a question about real estate taxes, and I...

GetHuman-seanhise's customer service issue with H&R Block from March 2021

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The issue in GetHuman-seanhise's own words
I added live chat to my return so I could ask a question about real estate taxes, and I can't get it to work no matter what I try. I've tried it on my phone and my computer, and nothing happens. I've even tried the share my screen button and it asks for a PIN that I don't have any idea what it could be. I would either like to know how to get it to work, or how to get the product out of my cart since I can't even use it.

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H&R Block

Customer service issue
Reported by GetHuman-seanhise
Mar 13th, 2021 - 5 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 10957 others
0 customers following this

Timeline

GetHuman-seanhise started working on this issue
Mar 13th 12:26am

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