Cannot download last year H&R Block tax files to transfer to my **** H&R software. Brow...

GetHuman-filpappa's customer service issue with H&R Block from February 2021

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Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman-filpappa's own words
Cannot download last year H&R Block tax files to transfer to my **** H&R software. Browse function brings up files in an inaccessible grey format. I am able to find the files in a directory search, copy them and open them up in the prior year return but cannot get them into the **** return. There were three tax returns prepared, all with business and financial carry forward information, depreciation, tax loss carry forward .... Is there any way to copy the accessible files and transfer them to the **** return The Browse function cannot accomplish this.

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H&R Block

Customer service issue
Reported by GetHuman-filpappa
Feb 26th, 2021 - 4 months ago
Not resolved
Seen by 20 customers so far
Similar issue to 10029 others
0 customers following this

Timeline

GetHuman-filpappa started working on this issue
Feb 26th 9:51pm

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