i filed my taxes with h&r block and got a tax pro. when he finished my taxes there was...

GetHuman5774030's customer service issue with H&R Block from February 2021

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The issue in GetHuman5774030's own words
i filed my taxes with h&r block and got a tax pro. when he finished my taxes there was nowhere for me to accept the return he had finished. so i got a hold of customer service and they said they just wiped the whole thing off so i could take my taxes into a person to person h&r block. when i did he couldnt help me because he said my taxes were done. so now i dont know if my taxes were done and electronically filed or not. i have been on hold so many stinking hours and still not resolved. after being on the phone for * *** hrs to customer service now they put me thru to online services and i am still on hold. so frustrating. i dont have time for this

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H&R Block

Customer service issue
Reported by GetHuman5774030
Feb 22nd, 2021 - 4 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 9660 others
0 customers following this

Timeline

GetHuman5774030 started working on this issue
Feb 22nd 5:43pm
GetHuman5774030 indicated the issue is not fixed yet.
Feb 23rd 3:49pm
GetHuman5774030 indicated the issue is not fixed yet.
Feb 23rd 3:55pm
GetHuman5774030 indicated the issue is not fixed yet.
Feb 23rd 3:56pm

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