I purchased the NJ state software today ******** about *:** pm Eastern time and charged...

GetHuman5738156's customer service issue with H&R Block from February 2021

Help with my H&R Block issue
First: share to improve GetHuman5738156's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5738156 may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman5738156's own words
I purchased the NJ state software today ******** about *:** pm Eastern time and charged $**.** twice on my Discover card. My original federal software was also purchased on line.*When I placed the first order there were some kind of error and I place the order again.*On my discover card there are two pending charges:*Tue*Feb *,*******Merchant name is*H&R BLOCK TAX SOFTWARE*Merchant category is*PROCESSING**Amount is*$**.***running balance is Pending activity Opens modal dialog*Tue*Feb *,*******Merchant name is*H&R BLOCK TAX SOFTWARE*Merchant category is*PROCESSING**Amount is*$**.***running balance is Pending activity Opens modal dialog**Thank you*Jose Dominguez****-***-**********@***.com

GetHuman5738156 did not yet indicate what H&R Block should do to make this right.

How GetHuman5738156 fixed the problem

We are waiting for GetHuman5738156 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get H&R Block's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having H&R Block issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

H&R Block

Customer service issue
Reported by GetHuman5738156
Feb 9th, 2021 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 8630 others
0 customers following this

Timeline

GetHuman5738156 started working on this issue
Feb 9th, 2021 10:18pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies