I received a email on ********** that said that in mid November a fee for tax software...

GetHuman5668096's customer service issue with H&R Block from January 2021

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The issue in GetHuman5668096's own words
I received a email on ********** that said that in mid November a fee for tax software would be charged to my credit card on file.*The software would be sent to my email address to be down loaded. I have not received anything as of today. Nor have I received any other notices. I have been using your on line software for over * years. I tried to call the number in the email I held on for over ** minutes got someone they said they had to send me to someone else I held on for another ** minutes just to be cut off. Would like to find out what is happening so I can decide if I want your software again or go to one of the other companies.*Linda

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H&R Block

Customer service issue
Reported by GetHuman5668096
Jan 18th, 2021 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 7811 others
0 customers following this

Timeline

GetHuman5668096 started working on this issue
Jan 18th 10:35pm