Lost my emerald card went to h&r block and they said my identity could not be verified...

GetHuman5637471's customer service issue with H&R Block from January 2021

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The issue in GetHuman5637471's own words
Lost my emerald card went to h&r block and they said my identity could not be verified I even took my tax papers with me what am I supposed to do about that the number I call keeps telling me because of high volume of calls they can't take my call at this time so when is their phones going to be open I need my money thank you Howard Robinson

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H&R Block

Customer service issue
Reported by GetHuman5637471
Jan 9th, 2021 - a year ago
Not resolved
Seen by 21 customers so far
Similar issue to 7391 others
0 customers following this

Timeline

GetHuman5637471 started working on this issue
Jan 9th, 2021 1:45pm