I purchased, downloaded and started filling in my **** taxes in December ****. Now, I...

GetHuman5617727's customer service issue with H&R Block from January 2021

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The issue in GetHuman5617727's own words
I purchased, downloaded and started filling in my **** taxes in December ****. Now, I can see the file, but when it asks me do I want to open it or save it, I hit open it and it looks like it tries to open it, page winks out fast. When I hit save it, it just makes another copy of the file that it will not let me open. Please help me. I need to do my **** taxes before & will do my **** taxes using online account. Melinda Shue, cell ****-***-**** and work number & the number that I am during days is ***-***-****.*But, if you call me at work, then of course, I won't be at my home computer where I first downloaded the **** software...I have tried and I cannot get anyone on the phone.

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H&R Block

Customer service issue
Reported by GetHuman5617727
Jan 5th, 2021 - 4 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 6038 others
0 customers following this

Timeline

GetHuman5617727 started working on this issue
Jan 5th 12:18am

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