My emerald card is not working in stores cashiers said something is wrong with the magn...

GetHuman5616158's customer service issue with H&R Block from January 2021

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The issue in GetHuman5616158's own words
My emerald card is not working in stores cashiers said something is wrong with the magnets and it won’t work online Because it saying I have the wrong ZIP Code I go to my emerald app and it won’t let me put in the state for my updated address and I tried using the ZIP Code of my last address online and that won’t work either it still says wrong ZIP Code I need help to fix my card or transferring the money to another account

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H&R Block

Customer service issue
Reported by GetHuman5616158
Jan 4th, 2021 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 5929 others
0 customers following this

Timeline

GetHuman5616158 started working on this issue
Jan 4th 7:54pm

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