I received my stimulus on my H&R Block Emerald card but it put it on the old card endin...

GetHuman-vleighto's customer service issue with H&R Block from January 2021

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The issue in GetHuman-vleighto's own words
I received my stimulus on my H&R Block Emerald card but it put it on the old card ending in ****. I need it transferred to the new card I'm using now ending in ****, Thanks.

GetHuman-vleighto did not yet indicate what H&R Block should do to make this right.

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H&R Block

Customer service issue
Reported by GetHuman-vleighto
Jan 4th, 2021 - 5 months ago
Not resolved
Seen by 40 customers so far
Similar issue to 5800 others
4 customers following this

Timeline

GetHuman-vleighto started working on this issue
Jan 4th 4:00pm
GetHuman-vleighto indicated the issue is not fixed yet.
Jan 4th 8:08pm
GetHuman-vleighto indicated the issue is not fixed yet.
Jan 4th 8:11pm
GetHuman-vleighto indicated the issue is not fixed yet.
Jan 4th 8:12pm

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