I have an emerald card that I’ve used for my taxes and my stimulus. It worked with the...

GetHuman5600342's customer service issue with H&R Block from December 2020

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The issue in GetHuman5600342's own words
I have an emerald card that I’ve used for my taxes and my stimulus. It worked with the last stimulus but I called today and they told me that the card is restricted and canceled due to a change in H&R Block and i need to go get a new card from an office. They didn’t say what office. Also how will i receive my stimulus now that you all have canceled my card. No one let me know that my card was not active. I’m very disappointed

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H&R Block

Customer service issue
Reported by GetHuman5600342
Dec 30th, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 5672 others
0 customers following this

Timeline

GetHuman5600342 started working on this issue
Dec 30th, 2020 7:33pm

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