You haven't done a single thing to fix my problem!! Your customer service is non existent.

GetHuman-tomtraym's customer service issue with H&R Block from December 2020

Help with my H&R Block issue
First: share to improve GetHuman-tomtraym's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tomtraym may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman-tomtraym's own words
I was attempting to activate. ... You sent me an email on ********** to activate my **** Deluxe Federal and State. The DOWNLOAD PROGRAM button was not responsive despite a number of attempts. A few days later I tried again. This time the button was responsive but I got a message that I had already attained * downloads. I haven't yet gotten a single download!*Please resend the activation email. My activation code is UTCRU-*NRUW. I have already spent more time with this problem than I spend doing my taxes including * attempts on your telephone service (***-***-****) that was recommended. I visited a local franchise and obtained an email address (*****@***.com) which did not respond. My last telephone try wait was * hour five minutes and then the connection failed. *I have been a customer for at least ** years and you really need to make this right! *PLEASE RESEND THE ACTIVATION EMAIL. Thank you.******@***.com
This was especially frustrating because no one at H&R has responded to my problem. Your telephone help line is a joke.
Read my problem! The email you sent to activate did not work!!! Resend the email so that I can activate the software.
At least ten years.
The email to activate did not activate. How can I try anything else? RESEND ONE THAT WORKS!!!
How GetHuman-tomtraym fixed the problem

We are waiting for GetHuman-tomtraym to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get H&R Block's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having H&R Block issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

H&R Block

**** Deluxe Federal and State
Customer service issue
Reported by GetHuman-tomtraym
Dec 2nd, 2020 - 3 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 5691 others
0 customers following this

Timeline

GetHuman-tomtraym started working on this issue
Dec 2nd, 2020 8:59pm
GetHuman-tomtraym indicated the issue is not fixed yet.
Dec 3rd, 2020 12:53pm